Privacy Policy

Privacy Policy

AFTERGLOW MEDICAL AESTHETICS & WELLNESS

Privacy Policy

Effective Date: June 1, 2025  |  Last Updated: June 1, 2025

AFTERGLOW MEDICAL AESTHETICS & WELLNESS

Privacy Policy

Effective Date: June 1, 2025  |  Last Updated: June 1, 2025

1. Introduction

Afterglow Medical Aesthetics & Wellness (“AfterGlow,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (afterglowmed.com), contact us, or use our services.

By using our website, you consent to the practices described in this policy. If you do not agree, please do not use our website or submit personal information to us.

1. Introduction

Afterglow Medical Aesthetics & Wellness (“AfterGlow,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (afterglowmed.com), contact us, or use our services.

By using our website, you consent to the practices described in this policy. If you do not agree, please do not use our website or submit personal information to us.

2. Information We Collect

We may collect the following types of information:

Information You Provide Directly:

  • Name, email address, and phone number (via contact forms or booking)

  • Date of birth and demographic information (for appointment intake)

  • Health history and treatment information (provided during consultation or intake forms)

  • Payment information (processed securely through third-party payment processors; we do not store full card details)

  • Photos or images you submit for before/after documentation or marketing purposes

Information Collected Automatically:

  • IP address, browser type, and device information

  • Pages visited, time spent on the site, and referring URLs

  • Cookies and similar tracking technologies (see Section 7)

2. Information We Collect

We may collect the following types of information:

Information You Provide Directly:

  • Name, email address, and phone number (via contact forms or booking)

  • Date of birth and demographic information (for appointment intake)

  • Health history and treatment information (provided during consultation or intake forms)

  • Payment information (processed securely through third-party payment processors; we do not store full card details)

  • Photos or images you submit for before/after documentation or marketing purposes

Information Collected Automatically:

  • IP address, browser type, and device information

  • Pages visited, time spent on the site, and referring URLs

  • Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use the information we collect to:

  • Schedule and manage your appointments

  • Communicate with you about services, treatments, and promotions

  • Process payments and maintain billing records

  • Comply with legal and regulatory requirements applicable to medical and aesthetic practices

  • Improve our website, services, and client experience

  • Send marketing communications (with your consent, and with an easy opt-out option)

  • Respond to inquiries submitted through our website or contact channels

3. How We Use Your Information

We use the information we collect to:

  • Schedule and manage your appointments

  • Communicate with you about services, treatments, and promotions

  • Process payments and maintain billing records

  • Comply with legal and regulatory requirements applicable to medical and aesthetic practices

  • Improve our website, services, and client experience

  • Send marketing communications (with your consent, and with an easy opt-out option)

  • Respond to inquiries submitted through our website or contact channels

4. Medical Information & HIPAA

As a physician-led medical practice, Afterglow is subject to applicable state and federal healthcare privacy laws, including HIPAA (Health Insurance Portability and Accountability Act) where applicable. Any protected health information (PHI) you share with our clinical team is handled in accordance with our Notice of Privacy Practices, which will be provided to you at your first appointment.

This Privacy Policy covers information collected through our website and general business operations. It does not replace or supersede our clinical privacy obligations under HIPAA.

4. Medical Information & HIPAA

As a physician-led medical practice, Afterglow is subject to applicable state and federal healthcare privacy laws, including HIPAA (Health Insurance Portability and Accountability Act) where applicable. Any protected health information (PHI) you share with our clinical team is handled in accordance with our Notice of Privacy Practices, which will be provided to you at your first appointment.

This Privacy Policy covers information collected through our website and general business operations. It does not replace or supersede our clinical privacy obligations under HIPAA.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service Providers: Third-party vendors who help us operate our website, process payments, or send communications (e.g., booking platforms, email services, payment processors). These parties are contractually obligated to protect your data.

  • Legal Requirements: If required by law, subpoena, or other legal process, or to protect the rights and safety of Afterglow, our staff, or the public.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

  • With Your Consent: We may share your information for marketing purposes (such as featuring your testimonial or before/after photos) only with your explicit written consent.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service Providers: Third-party vendors who help us operate our website, process payments, or send communications (e.g., booking platforms, email services, payment processors). These parties are contractually obligated to protect your data.

  • Legal Requirements: If required by law, subpoena, or other legal process, or to protect the rights and safety of Afterglow, our staff, or the public.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

  • With Your Consent: We may share your information for marketing purposes (such as featuring your testimonial or before/after photos) only with your explicit written consent.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Medical records and related documentation are retained in accordance with California state law requirements for healthcare providers.

You may request deletion of your non-clinical personal information at any time by contacting us (see Section 10). Note that certain information may need to be retained for legal or regulatory compliance.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Medical records and related documentation are retained in accordance with California state law requirements for healthcare providers.

You may request deletion of your non-clinical personal information at any time by contacting us (see Section 10). Note that certain information may need to be retained for legal or regulatory compliance.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. Types of cookies we may use include:

  • Essential Cookies: Required for the website to function properly (e.g., booking functionality).

  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).

  • Marketing Cookies: Used to deliver relevant ads and track campaign effectiveness (e.g., Meta Pixel).

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. By using our site, you consent to our use of cookies as described here.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. Types of cookies we may use include:

  • Essential Cookies: Required for the website to function properly (e.g., booking functionality).

  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).

  • Marketing Cookies: Used to deliver relevant ads and track campaign effectiveness (e.g., Meta Pixel).

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. By using our site, you consent to our use of cookies as described here.

8. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request information about the personal data we have collected about you and how it has been used or shared.

  • Right to Delete: You may request that we delete personal information we have collected, subject to certain exceptions.

  • Right to Opt Out: You may opt out of the sale of your personal information. Afterglow does not sell personal information.

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To submit a request, contact us using the information in Section 10. We will respond within 45 days as required by law.

8. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request information about the personal data we have collected about you and how it has been used or shared.

  • Right to Delete: You may request that we delete personal information we have collected, subject to certain exceptions.

  • Right to Opt Out: You may opt out of the sale of your personal information. Afterglow does not sell personal information.

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To submit a request, contact us using the information in Section 10. We will respond within 45 days as required by law.

9. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or booking tools. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently. This policy applies only to afterglowmed.com.

9. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or booking tools. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently. This policy applies only to afterglowmed.com.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to opt out of marketing communications, please contact us:

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to opt out of marketing communications, please contact us:

11. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

This Privacy Policy was drafted for general informational purposes. Afterglow recommends having a licensed attorney review before publishing.

11. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

This Privacy Policy was drafted for general informational purposes. Afterglow recommends having a licensed attorney review before publishing.